Hood River Electric & Internet Co-op offers a crystal-clear phone service utilizing VoIP (Voice Over Internet Protocol) or digital voice technology solution that harnesses the power of your internet connection to provide amazing call quality, domestic long-distance calling at no additional charge, and all the calling features you could possibly need.
Residential Digital Voice
Residential Digital Voice – with Co-op Internet
Standard
$20
per Month
- Price does not include taxes
- Caller ID
- Call waiting
- Unlimited calling - lower 48 states
- Voicemail
- Call forwarding
- Call screening
- Do not disturb
- Last call return
- Three-way calling
- Call history
Residential Digital Voice – no Co-op Internet
Standard
$45
per Month
- Price does not include taxes
- Caller ID
- Call waiting
- Unlimited calling - lower 48 states
- Voicemail
- Call forwarding
- Call screening
- Do not disturb
- Last call return
- Three-way calling
- Call history
Business Digital Voice
Business Voice – with Co-op Internet
Standard
$20 per line
per Month
- Price does not include taxes
- 1-10 lines
- Multiple ring strategies
- Fixed forward codes
- Voicemail
- Schedules
Standard Business Digital Voice – with Co-op Internet
Standard
$20 per user
per Month
- Price does not include taxes
- Cloud-based
- Extension to extension
- Multisite
- Find me / Follow me
- Visual voicemail
- Call park
- Presence
- Auto attendants
- Call groups
- Call queues
Advanced Business Digital Voice – with Co-op Internet
Standard
$25 per user
per Month
- Price does not include taxes
- All standard features
- Mobile and desktop apps
- Team messaging
Social & Public Services
| Code | Explanation |
|---|---|
| 211 | Essential Community Services |
| 411 | Directory Assistance |
| 511 | Traveler Information (US) |
| 611 | Customer Service |
| 711 | Telecommunications Relay Service |
| 811 | Utility Location Services (US) |
| 811 | Canadian Health Services (CAN) |
| 911 | Emergency Services |
Calling Features
Call us to learn more about business calling features.
| Code | Explanation |
|---|---|
| *74 | All Other Callers: Allow All other calls (not otherwise specified in Call Handling settings) will be allowed. |
| *64 | All Other Callers: Block All other calls (not otherwise specified in Call Handling settings) will be blocked. |
| *87 | Anonymous Callers: Allow Calls without caller ID will be allowed. |
| *77 | Anonymous Callers: Block Calls without caller ID will be blocked. |
| *95 | Anonymous Callers: Enable Block with Message Anonymous calls will be blocked with a message. |
| *97 | Anonymous Callers: Disable Block with Message Disables “Block with Message” for anonymous calls. |
| *72 | Call Forward: All (On/Off) All calls will be forwarded to the number specified. |
| *90 | Call Forward: Busy (On/Off) When enabled, calls will be forwarded to the number specified when the line is busy. |
| *92 | Call Forward: No Answer (On/Off) When enabled, calls will be forwarded to the number specified when unanswered. |
| *94 | Call Forward: Out of Service (On/Off) When enabled, calls will be forwarded to the number specified when the device is out of service or not registered. |
| *67 | Caller ID: Block Next Call If the user’s caller ID is enabled, this star code will block caller ID on the current call only. |
| *65 | Caller ID: Enable Next Call If the user’s caller ID is blocked, this star code will enable caller ID for the current call only. |
| *68 | Caller ID: Manage (On/Off) Enable or disable caller ID for the user. |
| *57 | Call Trace Marks a call for a trace in your Call History. Used for troubleshooting. |
| *43 | Call Waiting: Enable Enables call waiting for ALL calls to the user. |
| *44 | Call Waiting: Disable Disables call waiting for ALL calls to the user. |
| *70 | Call Waiting: Disable Next Call If call waiting is enabled on the line, this star code will disable caller ID on the current call only. |
| *59 | Custom Callers: Allow Calls from the number specified will be allowed. |
| *60 | Custom Callers: Block Calls from the number specified will be blocked. |
| *58 | Custom Callers: Block with Message Calls from the number specified will be blocked with a message. |
| *63 | Custom Callers: Forward Calls from the number specified will be forwarded. |
| *78 | Do Not Disturb: Enable Turns on Do Not Disturb. All calls will be sent to voicemail. |
| *79 | Do Not Disturb: Disable Turns off Do Not Disturb. |
| *69 | Last Call Return Dial the last caller ID number that rang the line. |
| *98 | Voicemail Management Access the voicemail box assigned to the user. |